Privacy notice.
We take how we handle your data seriously. Below is a plain-English explanation of what we collect, why, and what your rights are.
Who we are
Pulat Estates is the trading name of PULAT LTD, a private limited company registered in England and Wales (Company No. 16428335) with its registered office at 3rd Floor, 86-90 Paul Street, London EC2A 4NE. We are the data controller for the personal information described below.
We are registered with the Information Commissioner's Office under TODO-ICO-REF.
What we collect
We collect information you give us directly, name, email, phone, address, postcode, property details, ID documents for AML checks where required, and information collected automatically when you use this website (IP address, device type, page views via cookies). For tenants we collect right-to-rent documentation as required by the Immigration Act 2014.
How we use it
To respond to enquiries, arrange viewings and valuations, market properties, handle tenancies, process payments, comply with anti-money-laundering, right-to-rent and tenancy-deposit obligations, and (with your consent) send marketing about properties matching your search criteria.
Lawful basis
Variously: contract (where we are arranging a tenancy or sale you're party to); legal obligation (AML, right-to-rent, tax); legitimate interest (responding to enquiries, fraud prevention); and consent (marketing emails, you can withdraw any time).
Your rights
You have the right to access, rectify, erase, restrict or object to processing of your personal data, and the right to data portability. You can exercise these any time by emailing hello@pulatestates.co.uk. We will respond within one calendar month. You also have the right to complain to the ICO at ico.org.uk.
Contact
Questions about your data? Email hello@pulatestates.co.uk or write to us at the registered address. We answer within one working day.